Horizon Yacht Charters www.horizonyachtcharters.com (HYC) has been voted the Best Caribbean Yacht Charter Company of 2009 by the Caribbean World International Travel Awards, a British publication.
"It was a big surprise," said Nicola Massey of HYC. "We didn't want to just discount, discount, discount, because it's too hard to return to your base price. Instead, we pushed customer service." Massey says their small fleets, personal attention to clients and long-lasting team of employees paid off in terms of customer satisfaction.
"With a smaller fleet, we're able to give more personal service and be flexible with our clients. Our boats are meticulous and the service is second to none." In 2009, one of every three guests was a returning customer. "That's a strong reflection of how high our customer satisfaction is," says Massey.
Chocolate and cheese and creole, oh my!
The ever-poised Katherine Hepburn once said, “What you see before you, my friend, is the result of a lifetime of chocolate.” If Ms. Hepburn were around today, she’d be racing to sign up for Horizon Yacht Charter’s new Chocolate Tour in the north of beautiful Grenada.
Horizon Yacht Charters (HYC) Grenada recently paired up with the award-winning Grenada Chocolate Company at Belmont Estate to offer discounted day tours for their charter guests,.
On your Chocolate Tour, you'll begin at the Horizon Yacht Charter base at True Blue and take a taxi through the towering rainforest of the Grand Etang National Park. Upon arriving at Belmont Estate, you'll be treated to a "cocoa walk" tour of the organic farm, where you can experience the process of growing and harvesting the bean. The tour ends with a delicious chocolate tasting. "The chocolate is better than anything," says James Pascall at HYC Grenada. "It's a rich, dark, melt-in-your-mouth connoisseur chocolate; not the kind you can eat quickly."
Just when your senses begin to feel overwhelmed, you'll continue on to Grenada's unique goat dairy farm for a cheese tasting, where you can also visit a craft market and a heritage museum. For lunch, enjoy HYC's discount at the Creole restaurant, where you can indulge in a host of authentic Grenadian flavors made from local ingredients.
HYC guests will enjoy an exclusive discount of the Chocolate Tour, which is available for all ages, all year long. Teaming up with local businesses is HYC's way of supporting the Grenadian culture while making their clients feel like the guests of honor. "We're encouraging people to spend some time on Grenada itself, which is an amazing, beautiful place. To not see the island like this, would be missing out," says Pascall.
For more information, visit www.horizonyachtcharters.com<